FENDRAPUNU
RESUME
FENDRA PUNU
PRODUCT DESIGNER (UI/UX)
Product Designer with 5+ years of experience designing enterprise SaaS, cybersecurity, AI analytics, and government digital products. Delivered more than 40 digital products across startups, enterprise, and public sectors. Experienced in UX strategy, interaction design, user research, and scalable design systems, collaborating closely with cross-functional teams to build intuitive, data-driven digital experiences that improve business outcomes.
EXPERIENCES
Product Designer
Pensieve Teknologi Indonesia
Full Time | April 2022 - November 2025 (3.6 years)
Led the end-to-end design of six cybersecurity and analytics products within one year, doubling the annual delivery target.
Established the company's first scalable design system and design operations, improving consistency and collaboration across designers and engineers.
Redesigned enterprise dashboards and AI-powered analytics platforms, reducing user complaints by 95% while improving usability and efficiency.
Worked closely with Product Managers, Engineers, and stakeholders throughout product discovery, research, prototyping, usability testing, and implementation.
Freelance Graphic Designer
Part-time | 2016 - 2022 (6 years)
Designed visual identities and branding materials for restaurants and small businesses.
Delivered branding projects from concept development to final production.
Graphic Designer, IT Specialist & IT Teacher
Dian Harapan School, Lippo Group Company, Makassar, Indonesia
Full-time | Jun 2015 - Dec 2019 (4.6 years)
Designed branding, marketing, and communication materials across print and digital media.
Developed and launched the school's first computer-based examination (CBT) system, supporting the school's digital transformation.
Taught computer science, UX fundamentals, web development, and graphic design to senior high school students.
EDUCATION
Master Degree
Technische Hochschule Augsburg (Technical University of Applied Sciences)
Master of Arts in Interactive Media Systems (Mixed Reality)
Augsburg, Germany
2026 – Present
Immatrikulationsbescheinigung (Certificate of Enrollment)
Dual Degree Bachelor's Program
Pelita Harapan University
B.Ed in Economics
Karawaci, Tangerang
Indonesia, 2011 – 2015
Corban University
B.Ed - Bachelor of Education
Salem, Oregon
USA, 2011 – 2015
CERTIFICATIONS & PROFESSIONAL DEVELOPMENT
Product Design Intensive Training
Dunia Dalam Design x Tiket.com
January - March, 2020, at Tiket Headquarter - Jakarta
Selected for a competitive 3-month Product Design intensive program with mentorship from designers at Gojek, Tokopedia, and Tiket.com.
Google UX Design Professional Certificate
Google × Coursera
June - December, 2021
Completed Google's UX Design Professional Certificate, covering user research, wireframing, prototyping, usability testing, interaction design, and accessibility.
Interaction Design Foundation (IDF)
Interaction Design Foundation
February - June, 2025
Completed advanced coursework in UX Research, qualitative research methods, user interviews, personas, customer journey mapping, and workshop facilitation.
SKILLS
Product Design
UX Research
Interaction Design
Design Systems
Enterprise SaaS
Data Visualization
AI Analytics
Cybersecurity
Graphic Design
Brand Identity
TOOLS
Figma
Framer
Claude Design
FigJam
Adobe Creative Suite
Jira & Confluence
HTML, CSS, Java Script (basic)
Jira & Confluence
LANGUAGE
English
CEFR B2
IELTS Band Score: 6.5
German
Sprechen B1/B2
Lesen C1
Hören C1
Schreiben B1
Indonesian
Native Speaker
© FENDRA PUNU. SENIOR PRODUCT DESIGNER (UI/UX). AUGSBURG - GERMANY. 2026. ALL RIGHTS RESERVED.